Sony Ericsson Xperia Neo V stuck in bootloop?
WAY 1
Turn the phone off and disconnect it from the computer.
1. Visit this link:
http://www.sonymobile.com/us/tools/pc-companion/
Click on Download PC companion
2.Run the software
After the installation the first screen will show you the PC Companion Startup Guide which gives you a brief explanation on the main modules of PC companion (Support Zone, Xperia Transfer, Contact setup and Media Go) Keep clicking next.
3.Now you will see the screen with the different modules.
Select Support Zone> Click Start. The program will download the module.
Then click on start on Phone/Tablet Software update. (Here you can choose to update an accessory, go to step 14 for instructions)
Note: At this point if you get an error stating that "unable to install update components" or "server is busy" Please proceed to step 13 . If you not see that error then continue with step 4.
4. The program will show a window saying "could not find phone/Tablet” Do not Connect phone instead select Repair my phone/tablet. This will bring you to a window with a warning that says "data will be lost" (do you want to continue) Select to continue (Data in the phone will be deleted, only data in the SD card will remain. Make sure you have done all proper backups if possible)
6. The program will issue a second warning stating that “data saved in the phone /tablet will be overwritten during the update of your phone”. Click on the checkmark box next to the acceptance text and select Next to continue.
7. Next the computer will download the necessary files (Prepare stage, this can take several minutes depending on the speed of your connection) and then its done it will show you a list of recommendations for a successful update operation. When you are done reading this section click on the checkmark box and press Continue
8. Next you will get a Battery level warning that states that your phone should have at least 80% battery. (If the issue in the phone does not permit the unit from turning on, then charge it connected to the wall charger for at least 2 hours and then comeback to this step) Then click on the checkmark and select Next
9. Choose the Phone from the list then click on "next" then you will see a new section telling you how to connect the phone. (don't connect it yet) Again, at this point the phone must be off and disconnected from the PC.
10.. Connect the cable to the PC not to the phone, then while pressing and holding the indicated button (in the steps on screen an specific button will be shown for you to press on the phone) connect the cable to the phone and keep holding the indicated button until the program says "the update of your phone has started..." (in some cases a message of "Installing drivers" will appear before the message of "the update of your phone has started..." is shown.)
11. If you failed to follow the steps correctly the phone will turn on. If this happens disconnect the phone from the cable, turn it off and repeat from step 10).
12. If the phone is connected properly, PC Companion will proceed with the update ( It will tell you to let go of the key) then wait for the update to finish and follow instructions on screen to disconnect the unit.
End of process.
--------------------------------------------------
If the software fails to install:
13. If "unable to install update components"
1. Close Pc companion
2. Install Java from: http://www.java.com
3. start Pc companion again and try to do the software unlock process once more.
14.Select Accessories software update. Click on start and the computer will download the necessary files (Prepare Stage) it will take several minutes. Then follow the instructions from step 8.
Note: Some computers may block the installation of the update service, if this happens use this:
http://www.sonymobile.com/us/tools/update-service/ this is the Standalone update software. (Not globally available)If the Phone is unresponsive (Then do this extra step and when done proceed to redo the repair process:
Press and hold the power button and the volume up button at the same time for 10 to 15 seconds. This will reset the unit)
Note: This procedure does not work for the Xperia Play R800x (Verizon and other Non SIM card variants of the Xperia play that lack MTP support. It does work for the R800a At&t's model)
Bridge For Mac instructions on my post below. Valid for all Android based units and most java Sony Ericsson units.
WAY 2
ALSO FIXES BOOT LOOP/ SERIOUS ERROR AND UPDATE ANDROID VERSION FOR SONY XPERIA..FOLLOW MY INSTRUCTIONS
works with any sony android devices..
also updated your phone to the latest android version..
*follow instructionS
*need updated SONY COMPANION (just google search)
*need internet connection
*need original sony or samsung usb cord/wire
*YOU DONT NEED TO CONNECT PHONE IN PC IN PART 1.
*YOU CAN CONNECT PHONE LATER IN PART2 STEP2
*Some windows 8 version encounters error, advice to use windows 7, vista, xp.. or any servicepack..
*** (PART 1)
1. download SONY PC COMPANION
2. CLICK START BUTTON in SUPPORT ZONE, (wait to download)
3. CLICK START BUTTON in PHONE/TABLET SOFTWARE UPDATE
4. CLICK " REPAIR MY PHONE/TABLET
5 CLICK CONTINUE, CHECK CHECKBOXES CONTINUE AGAIN.. FOLLOW INSTRUCTION
*** (PART 2)
"IT WILL SHOW 4 STEPS"
STEP 1.. JUST WAIT TO DOWNLOAD UPDATE.
STEP 2. SELECT YOUR PHONE MODEL, THEN CONNECT YOUR PHONE TO COMPUTER WHILE HOLDING "BACK BUTTON OR FOLLOW ON-SCREEN INSTRUCTION"
STEP 3. WAIT AGAIN TO DOWNLOAD UPDATE... .
STEP 4. REMOVE PHONE..ITS DONE! CONGRatz
143 PHILIPPINES
WAY 3
http://forum.xda-developers.com/showthread.php?t=1973017
Turn the phone off and disconnect it from the computer.
1. Visit this link:
http://www.sonymobile.com/us/tools/pc-companion/
Click on Download PC companion
2.Run the software
After the installation the first screen will show you the PC Companion Startup Guide which gives you a brief explanation on the main modules of PC companion (Support Zone, Xperia Transfer, Contact setup and Media Go) Keep clicking next.
3.Now you will see the screen with the different modules.
Select Support Zone> Click Start. The program will download the module.
Then click on start on Phone/Tablet Software update. (Here you can choose to update an accessory, go to step 14 for instructions)
Note: At this point if you get an error stating that "unable to install update components" or "server is busy" Please proceed to step 13 . If you not see that error then continue with step 4.
4. The program will show a window saying "could not find phone/Tablet” Do not Connect phone instead select Repair my phone/tablet. This will bring you to a window with a warning that says "data will be lost" (do you want to continue) Select to continue (Data in the phone will be deleted, only data in the SD card will remain. Make sure you have done all proper backups if possible)
6. The program will issue a second warning stating that “data saved in the phone /tablet will be overwritten during the update of your phone”. Click on the checkmark box next to the acceptance text and select Next to continue.
7. Next the computer will download the necessary files (Prepare stage, this can take several minutes depending on the speed of your connection) and then its done it will show you a list of recommendations for a successful update operation. When you are done reading this section click on the checkmark box and press Continue
8. Next you will get a Battery level warning that states that your phone should have at least 80% battery. (If the issue in the phone does not permit the unit from turning on, then charge it connected to the wall charger for at least 2 hours and then comeback to this step) Then click on the checkmark and select Next
9. Choose the Phone from the list then click on "next" then you will see a new section telling you how to connect the phone. (don't connect it yet) Again, at this point the phone must be off and disconnected from the PC.
10.. Connect the cable to the PC not to the phone, then while pressing and holding the indicated button (in the steps on screen an specific button will be shown for you to press on the phone) connect the cable to the phone and keep holding the indicated button until the program says "the update of your phone has started..." (in some cases a message of "Installing drivers" will appear before the message of "the update of your phone has started..." is shown.)
11. If you failed to follow the steps correctly the phone will turn on. If this happens disconnect the phone from the cable, turn it off and repeat from step 10).
12. If the phone is connected properly, PC Companion will proceed with the update ( It will tell you to let go of the key) then wait for the update to finish and follow instructions on screen to disconnect the unit.
End of process.
--------------------------------------------------
If the software fails to install:
13. If "unable to install update components"
1. Close Pc companion
2. Install Java from: http://www.java.com
3. start Pc companion again and try to do the software unlock process once more.
14.Select Accessories software update. Click on start and the computer will download the necessary files (Prepare Stage) it will take several minutes. Then follow the instructions from step 8.
Note: Some computers may block the installation of the update service, if this happens use this:
http://www.sonymobile.com/us/tools/update-service/ this is the Standalone update software. (Not globally available)If the Phone is unresponsive (Then do this extra step and when done proceed to redo the repair process:
Press and hold the power button and the volume up button at the same time for 10 to 15 seconds. This will reset the unit)
Note: This procedure does not work for the Xperia Play R800x (Verizon and other Non SIM card variants of the Xperia play that lack MTP support. It does work for the R800a At&t's model)
Bridge For Mac instructions on my post below. Valid for all Android based units and most java Sony Ericsson units.
WAY 2
ALSO FIXES BOOT LOOP/ SERIOUS ERROR AND UPDATE ANDROID VERSION FOR SONY XPERIA..FOLLOW MY INSTRUCTIONS
works with any sony android devices..
also updated your phone to the latest android version..
*follow instructionS
*need updated SONY COMPANION (just google search)
*need internet connection
*need original sony or samsung usb cord/wire
*YOU DONT NEED TO CONNECT PHONE IN PC IN PART 1.
*YOU CAN CONNECT PHONE LATER IN PART2 STEP2
*Some windows 8 version encounters error, advice to use windows 7, vista, xp.. or any servicepack..
*** (PART 1)
1. download SONY PC COMPANION
2. CLICK START BUTTON in SUPPORT ZONE, (wait to download)
3. CLICK START BUTTON in PHONE/TABLET SOFTWARE UPDATE
4. CLICK " REPAIR MY PHONE/TABLET
5 CLICK CONTINUE, CHECK CHECKBOXES CONTINUE AGAIN.. FOLLOW INSTRUCTION
*** (PART 2)
"IT WILL SHOW 4 STEPS"
STEP 1.. JUST WAIT TO DOWNLOAD UPDATE.
STEP 2. SELECT YOUR PHONE MODEL, THEN CONNECT YOUR PHONE TO COMPUTER WHILE HOLDING "BACK BUTTON OR FOLLOW ON-SCREEN INSTRUCTION"
STEP 3. WAIT AGAIN TO DOWNLOAD UPDATE... .
STEP 4. REMOVE PHONE..ITS DONE! CONGRatz
143 PHILIPPINES
WAY 3
http://forum.xda-developers.com/showthread.php?t=1973017
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